Privacy Policy

1. Who we are

MedinaDeal ("we", "us", "our") is a digital growth agency. We are the controller responsible for the personal data processed through this website and our services.

If you have any questions about this policy or how we handle your data, you can reach us using the contact details at the end of this page.

2. Information we collect

We only collect the information we need to respond to you, provide our services, and improve our website.

• Contact details you provide — such as your name, email address, phone number, and company — when you submit a form or book a call.
• Project information you choose to share with us about your business, goals, and requirements.
• Usage data — such as pages visited, approximate location, device, and referral source — collected through analytics, subject to your consent.
• Communications — the content of messages and emails you send us.

3. How we use your information

We use personal data for the following purposes:

• To respond to enquiries and provide the information or services you request.
• To deliver, manage, and improve our services and your experience with us.
• To send relevant updates or marketing where you have agreed to receive them — you can opt out at any time.
• To analyse and improve our website performance and content.
• To meet our legal, accounting, and regulatory obligations.

4. Legal bases for processing

Where applicable law (such as the GDPR) requires it, we rely on one or more of the following legal bases: your consent; the performance of a contract with you; our legitimate interests in operating and growing our business; and compliance with legal obligations.

5. Cookies and analytics

We use cookies and similar technologies to operate the site and, with your consent, to understand how it is used. Non-essential analytics and marketing cookies are only set after you opt in. You can change your preferences at any time through your browser or our consent controls.

6. Sharing your information

We do not sell your personal data. We share it only with trusted service providers who help us operate our business — such as hosting, email, analytics, and CRM providers — and only to the extent necessary. These providers are bound to protect your data and use it solely on our instructions.

We may also disclose information where required by law or to protect our rights.

7. Data retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, and to resolve disputes. When data is no longer needed, we securely delete or anonymise it.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, to data portability, and to withdraw consent at any time.

• To exercise any of these rights, contact us using the details below.
• We will respond within the timeframe required by applicable law.
• You also have the right to lodge a complaint with a data protection authority.

9. Data security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work continuously to safeguard your information.

10. International transfers

Some of our service providers may process data outside your country. Where we transfer personal data internationally, we take steps to ensure it remains protected in line with applicable law.

11. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date above and, where appropriate, notify you.